Terms and Conditions | Custer Marketing

Effective date: October 29, 2026

These Terms and Conditions apply to your use of custermarketing.com and its pages, tools and demos (the “website”), operated by Custer Marketing of Mansfield, Ohio (“Custer Marketing,” “we,” “us”). By using the website, you agree to these terms. If you don’t agree, please don’t use the website.

The ServesFlow SMS Terms further down this page apply separately to text messages sent through ServesFlow.

Using the website

You may use the website for lawful purposes, such as learning about our services and contacting us. You agree not to:

break the law or violate anyone’s rights while using the website;
try to gain unauthorized access to the website, its server or its data;
interfere with how the website works, including sending spam through our forms; or
copy large parts of the website, or scrape it in a way that burdens our server, except for normal search engine and AI indexing allowed by our robots.txt file.

Information on this website

The website gives general information about marketing, search and our services. It isn’t legal, financial or other professional advice for your situation. We try to keep it accurate and current, but we may make mistakes or change things without notice.

Prices on the website are starting points for typical small business projects and may change. The scope, price and terms of any work we do for you are set in a written quote or agreement, and that document controls if it differs from the website.

Results and examples

Case studies and results describe specific client projects. Search engines and AI tools are run by other companies and change often, so we can’t guarantee any ranking, placement, traffic, lead or sales result. Your results will depend on your market, competition, website and other factors.

The search and AI answer demos on the website are illustrations. They aren’t real search results.

Free SEO audit and tools

Our free website audit at audit.custermarketing.com and any tools on the website are provided for information only. Automated results can be incomplete or wrong, so please confirm anything important before acting on it.

Contacting us

When you send us a message through the website, we use your details to reply to you, as explained in our Privacy Policy. Sending a message doesn’t create a client relationship or obligate either of us until we agree on the work in writing. We don’t add contact form submissions to text message programs.

Intellectual property

The website’s design, text, graphics, photos, code and the Custer Marketing name and logo belong to Custer Marketing or the people who licensed them to us. You may view and share links to the website, but you may not copy, reuse or sell its content or design without our written permission.

Client names, logos and websites shown in our work belong to those clients and are shown with their permission. Google, ChatGPT, Gemini and other product names are trademarks of their owners and are used only to describe where businesses can be found. We are not affiliated with or endorsed by those companies.

Third-party software and fonts used on the website are listed with their licenses in our third-party licenses file.

Links to other websites

The website links to other sites, including client websites and social media. We don’t control those sites and aren’t responsible for their content, privacy practices or availability.

No warranties

The website is provided “as is” and “as available.” To the fullest extent the law allows, we make no warranties of any kind about the website, including that it will always be available, error-free or free of harmful code.

Limitation of liability

To the fullest extent the law allows, Custer Marketing will not be liable for any indirect, incidental, special or consequential damages, or for lost profits or data, arising from your use of the website. Our total liability for any claim about the website is limited to $100. This section doesn’t limit liability that can’t be limited by law, and it doesn’t change the terms of a separate written agreement for our services.

Governing law

These terms are governed by the laws of the State of Ohio, without regard to its conflict-of-law rules. Any dispute about the website will be handled in the state or federal courts serving Richland County, Ohio.

Changes to these terms

We may update these terms from time to time. Changes take effect when posted on this page with a new effective date. Continuing to use the website after a change means you accept the updated terms.

Contact

Custer Marketing · Mansfield, Ohio · (419) 982-8353 · zach@custermarketing.com

ServesFlow SMS Terms and Conditions

These SMS Terms and Conditions apply to text messages sent through ServesFlow, a volunteer scheduling service provided by Custer Marketing. By opting in to receive text messages, you agree to these terms.

Program Description

ServesFlow helps participating churches communicate with their volunteers about scheduling. After opting in, you may receive text messages about:

Volunteer schedule assignments
Requests to confirm or decline an assignment
Upcoming service reminders
Schedule changes or cancellations
Open volunteer positions
Substitute or replacement requests
Requests for dates when you are unavailable
Responses related to your volunteer schedule

These messages are intended to support church volunteer scheduling. ServesFlow does not use this campaign to send third-party advertising.

How to Opt In

You may opt in when signing up to volunteer in a ministry area through a participating church. During signup, you provide your mobile phone number and affirmatively agree to receive volunteer scheduling text messages from the church through ServesFlow.

Your consent to receive text messages is not a condition of purchasing any product or service.

By opting in, you confirm that you are the owner or authorized user of the mobile number provided and are authorized to accept messages at that number.

Message Frequency

Message frequency varies based on your volunteer schedule, church activity, schedule changes, and your responses. You may receive multiple messages during periods when schedules are being created or changed.

Message and Data Rates

Message and data rates may apply. Custer Marketing and ServesFlow do not charge a separate fee for receiving these messages, but your mobile carrier’s standard messaging and data rates may apply.

Contact your mobile carrier if you have questions about your text messaging plan.

How to Opt Out

You may stop receiving text messages at any time by replying STOP to any message.

After you reply STOP, you may receive one final message confirming that you have been unsubscribed. You will no longer receive messages from this SMS campaign unless you provide consent and opt in again.

Opting out of text messages does not prevent a participating church from contacting you through phone calls, email, or another communication method.

How to Get Help

Reply HELP to any message for assistance.

You may also contact Custer Marketing at:

Email: custermarketingsolutions@gmail.com · Phone: (419) 982-8353

Supported Carriers

Message delivery is subject to your mobile carrier’s network availability. Wireless carriers are not responsible for delayed or undelivered messages.

Not all mobile devices or carriers may support every message or feature.

Privacy

Your privacy is important to us. Mobile phone numbers, SMS consent records, and opt-in information will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.

Information may be shared with service providers that help operate ServesFlow and deliver text messages, including telecommunications providers, when necessary to provide the service.

For more information about how personal information is collected and used, review our Privacy Policy:

User Responsibilities

You agree to provide accurate contact information and notify your participating church if your mobile number changes.

If a mobile number is reassigned to another person, the new owner should reply STOP to discontinue messages. You agree not to use the messaging service for unlawful, abusive, fraudulent, or harmful purposes.

Changes to These Terms

Custer Marketing may update these SMS Terms and Conditions when the ServesFlow service, messaging program, or legal requirements change. Updates will be posted on this page with a revised effective date.

Continued participation in the SMS program after an update takes effect constitutes acceptance of the updated terms, to the extent permitted by law.

Limitation of Liability

Custer Marketing and participating churches are not responsible for delayed, incomplete, or undelivered text messages caused by mobile carriers, network problems, device settings, inaccurate contact information, or circumstances outside their reasonable control.

Text messages should not be relied upon as the only source of information about a volunteer assignment or schedule. Volunteers should contact their church directly when confirmation is needed.

Contact Information

Questions about this SMS campaign or these terms may be directed to:

Custer Marketing · Mansfield, Ohio · Email: zach@custermarketing.com