SMS Terms and Conditions
These SMS Terms and Conditions apply to text messages sent through ServesFlow, a volunteer scheduling service provided by Custer Marketing. By opting in to receive text messages, you agree to these terms.
Program Description
ServesFlow helps participating churches communicate with their volunteers about scheduling. After opting in, you may receive text messages about:
Volunteer schedule assignments
Requests to confirm or decline an assignment
Upcoming service reminders
Schedule changes or cancellations
Open volunteer positions
Substitute or replacement requests
Requests for dates when you are unavailable
Responses related to your volunteer schedule
These messages are intended to support church volunteer scheduling. ServesFlow does not use this campaign to send third-party advertising.
How to Opt In
You may opt in when signing up to volunteer in a ministry area through a participating church. During signup, you provide your mobile phone number and affirmatively agree to receive volunteer scheduling text messages from the church through ServesFlow.
Your consent to receive text messages is not a condition of purchasing any product or service.
By opting in, you confirm that you are the owner or authorized user of the mobile number provided and are authorized to accept messages at that number.
Message Frequency
Message frequency varies based on your volunteer schedule, church activity, schedule changes, and your responses. You may receive multiple messages during periods when schedules are being created or changed.
Message and Data Rates
Message and data rates may apply. Custer Marketing and ServesFlow do not charge a separate fee for receiving these messages, but your mobile carrier’s standard messaging and data rates may apply.
Contact your mobile carrier if you have questions about your text messaging plan.
How to Opt Out
You may stop receiving text messages at any time by replying STOP to any message.
After you reply STOP, you may receive one final message confirming that you have been unsubscribed. You will no longer receive messages from this SMS campaign unless you provide consent and opt in again.
Opting out of text messages does not prevent a participating church from contacting you through phone calls, email, or another communication method.
How to Get Help
Reply HELP to any message for assistance.
You may also contact Custer Marketing at:
Email: custermarketingsolutions@gmail.com
Phone: [INSERT SUPPORT PHONE NUMBER]
Supported Carriers
Message delivery is subject to your mobile carrier’s network availability. Wireless carriers are not responsible for delayed or undelivered messages.
Not all mobile devices or carriers may support every message or feature.
Privacy
Your privacy is important to us. Mobile phone numbers, SMS consent records, and opt-in information will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.
Information may be shared with service providers that help operate ServesFlow and deliver text messages, including telecommunications providers, when necessary to provide the service.
For more information about how personal information is collected and used, review our Privacy Policy:
Privacy Policy: [INSERT PRIVACY POLICY URL]
User Responsibilities
You agree to provide accurate contact information and notify your participating church if your mobile number changes.
If a mobile number is reassigned to another person, the new owner should reply STOP to discontinue messages. You agree not to use the messaging service for unlawful, abusive, fraudulent, or harmful purposes.
Changes to These Terms
Custer Marketing may update these SMS Terms and Conditions when the ServesFlow service, messaging program, or legal requirements change. Updates will be posted on this page with a revised effective date.
Continued participation in the SMS program after an update takes effect constitutes acceptance of the updated terms, to the extent permitted by law.
Limitation of Liability
Custer Marketing and participating churches are not responsible for delayed, incomplete, or undelivered text messages caused by mobile carriers, network problems, device settings, inaccurate contact information, or circumstances outside their reasonable control.
Text messages should not be relied upon as the only source of information about a volunteer assignment or schedule. Volunteers should contact their church directly when confirmation is needed.
Contact Information
Questions about this SMS campaign or these terms may be directed to:
Custer Marketing
Mansfield, Ohio
Email: zach@custermarketing.com