Privacy Policy
Custer Marketing respects your privacy. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices you have regarding your information.
This policy applies to information collected through the Custer Marketing website, contact forms, email, text messaging, advertising, client services, and other interactions with our business.
Information We Collect
We may collect information you provide directly to us, including:
Your name
Email address
Phone number
Business name
Website address
Billing and payment information
Information submitted through contact forms
Messages, project details, and other communications
Information you provide when requesting a quote, consultation, or service
If you become a client, we may also collect information needed to provide the requested services. This may include access to websites, advertising accounts, analytics platforms, business listings, social media accounts, and other systems you authorize us to manage.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
Internet Protocol address
Browser and device type
Operating system
Referring website
Pages viewed
Time spent on the website
Links and buttons selected
General geographic location
Website usage and performance information
We may collect this information through cookies, analytics services, advertising tools, server logs, and similar technologies.
How We Use Your Information
Custer Marketing may use collected information to:
Respond to questions and service requests
Provide quotes and consultations
Deliver and manage services
Communicate about projects and accounts
Process payments
Schedule meetings
Send service-related notices
Send text messages when you have provided consent
Improve our website and services
Measure website traffic and advertising performance
Maintain security and prevent fraud
Meet legal, tax, and recordkeeping requirements
Send marketing communications when permitted by law
We will not use your personal information for purposes that are materially different from those described in this policy without providing appropriate notice.
Text Messaging and Mobile Information
If you provide your mobile phone number and consent to receive text messages from Custer Marketing, we may send messages related to inquiries, appointments, projects, account updates, service notifications, and other communications you have requested.
Message frequency varies based on your interactions with Custer Marketing and the services you use. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP. After opting out, you may receive one final message confirming your request. Reply HELP for assistance, or contact us using the information at the end of this policy.
Consent to receive text messages is not a condition of purchasing any product or service.
Mobile information will not be shared, sold, rented, or disclosed to third parties or affiliates for their marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except service providers that help us deliver text messages and are required to protect the information.
We may also disclose mobile information when required by law, necessary to protect rights or safety, or as part of a business transfer. These limited disclosures do not include sharing mobile information for another company’s marketing purposes.
Mobile carriers are not responsible for delayed or undelivered messages.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to remember preferences, understand how visitors use the website, measure performance, and support advertising.
You can control cookies through your browser settings. Disabling cookies may affect how parts of the website function.
Analytics and Advertising
We may use third-party analytics and advertising services, such as Google Analytics, Google Ads, Meta, or similar platforms. These services may use cookies or other technologies to collect information about website activity.
The information collected may be used to measure traffic, understand visitor behavior, evaluate advertising results, and show relevant advertisements. These providers handle information according to their own privacy policies.
You may be able to limit personalized advertising through your browser, device settings, or the advertising provider’s opt-out controls.
How We Share Information
Custer Marketing does not sell personal information.
We may share information with service providers that help us operate our business and provide services. These providers may include:
Website hosting providers
Payment processors
Email and communication services
Text messaging providers
Analytics and advertising platforms
Scheduling and customer management tools
Cloud storage and software providers
Accountants, attorneys, and professional advisors
Contractors assisting with authorized client work
These providers are given access only to information reasonably needed to perform their services.
We may also disclose information when required by law, subpoena, court order, or government request. Information may be disclosed when reasonably necessary to prevent fraud, address security concerns, enforce agreements, or protect the rights and safety of Custer Marketing or others.
If Custer Marketing is involved in a merger, acquisition, sale, reorganization, or transfer of business assets, information may be transferred as part of that transaction.
Client Accounts and Third-Party Platforms
When clients authorize Custer Marketing to access or manage third-party accounts, we use that access only to provide the requested services and perform approved work.
Third-party websites, software, and platforms have their own terms and privacy practices. Custer Marketing is not responsible for how those third parties collect or use information.
Payment Information
Payments may be processed through third-party payment providers. Custer Marketing may not directly store complete credit card or banking information. Payment providers process that information under their own privacy policies and security practices.
We may retain transaction records needed for accounting, tax, dispute resolution, and legal purposes.
Data Retention
We retain personal information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, enforce agreements, and meet legal obligations.
Retention periods may vary depending on the type of information, the services provided, and applicable legal requirements. Information that is no longer needed may be deleted, anonymized, or securely archived.
Data Security
We use reasonable administrative and technical measures to protect personal information from unauthorized access, loss, misuse, or alteration.
No website, internet transmission, or storage system can be guaranteed to be completely secure. You should avoid sending passwords, payment information, or other sensitive information through unsecured email or text messages.
Your Privacy Choices
Depending on where you live, you may have the right to request:
Access to personal information we hold about you
Correction of inaccurate information
Deletion of certain personal information
Information about how your information is used or disclosed
Withdrawal of consent where processing is based on consent
Opt-out from certain marketing communications
To make a privacy request, contact us using the information below. We may need to verify your identity before completing the request. Some information may be retained when required for legal, accounting, security, or contractual reasons.
You may unsubscribe from marketing emails by using the unsubscribe link in the message. You may opt out of text messages by replying STOP.
Children’s Privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13 through our website.
If you believe a child has provided personal information to us without appropriate permission, please contact us so we can review and remove the information when required.
Links to Other Websites
Our website may contain links to websites operated by other organizations. We are not responsible for the content, security, or privacy practices of those websites. You should review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy as our business, services, or legal requirements change. The updated policy will be posted on our website with a revised effective date.
Your continued use of our website or services after an update is posted means the updated policy will apply to information collected after that date, to the extent permitted by law.
Contact Custer Marketing
If you have questions about this Privacy Policy or want to make a privacy request, contact:
Custer Marketing
Email: zach@custermarketing.com
Phone: (419) 982-8353